0845 519 3361

Frequently Asked Questions

 

 

How many designers do I need for my logo?

The number of designers you require really depends on how much time and money you wish to invest on getting your logo looking just right. The more designers devoted to a project simply means a greater variety of designs will be presented to you to choose from. All our graphic designers are fully experienced and hold qualifications from top design schools or universities. So you can expect quality designs that are creative and suitable whatever package you choose.

 

What are concepts and how many do I need for my logo?

Concepts are the initial proof designs provided to you to choose from. More concepts will allow you more choice for the final logo revision. Simply put, the more concepts the greater choice you have for your logo.

 

What is a revision & do I need more?

A revision is any changes you would like us to make to it after you have viewed the proof copy. The number of revision rounds determines how many times you can change the logo until you are happy with it.

Here to help every step of the way. We're here to answer any questions you might have, ANYTIME. When you want to talk about your logo we aim to respond to all your emails within the hour. No delays, just prompt, hassle free sponses to your questions.

 

How long before I can view my initial concept designs?

You'll be able to view your new logo concepts in 2-5 business days.

Many of our competitors run the risk of using email to send logo concepts and revisions to their customers. Not only does this pose a security and privacy threat, but many times the large files containing logo artwork never make it past the SPAM filters. To ensure your privacy, security and sanity we use your Project Management Panel. This allows us to manage communication with our customers safely. So you can see the current status of any project and easily request changes without the risk of communication errors or download problems.

A 24-hour expedited service is also available for a nominal fee.

Why do I need a logo?

A professional logo gives your business an identity which people will remember easily. A professional image brands your company name & can easily convey that your business is trustworthy and also professional.

How will I be able to use my logo?

The possibilities for your new logo are endless!

With your logo saved in the most popular file formats, including vector eps, jpg, bmp, tif, and gif files in both color and black and white. This ensures that your logo will look great in any application including faxes, websites, Microsoft Office, email signatures, signs, billboards, vehicle graphics, promotional products and apparel.

What if I am not satisfied with the work?

We're confident that you will be more that happy with your logo and the customer service you will receive. However should you decide you are not satisfied with your design - our designers will create more logos according to the package you have chosen. Our customers usually approve a couple of logo samples and we then improve on those. If you are still unsatisfied with the work - let us know before our designers begin making first revisions, and we'll refund your money, minus a £15 administration fee.

What if I have my own logo design idea?

Any ideas you have are more than welcome and will help our designers create a custom logo to your absolute satisfaction.

Will TheLogoShed.co.uk redo my existing logo?

Yes! Absolutley. We'll endeavour to improve it for you!

What is the difference between a 'redraw' and a 'revision'?

A revision is a change made to your logo design with regards to font, colors, size and changes to the design at hand. A redraw is designing a completely new set of logo concepts based upon the feedback you give us.


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Quick contact

You can reach us on any of the below:

Tel: 0845 519 3361
Fax: 0845 519 3361
Email: sales@thelogoshed.co.uk